Frequently asked questions

Answers about pricing, hours, security and how Luggage Keeper baggage storage works in Mexico City.

Where can I store my luggage in CDMX?

At our Historic Center (Simón Bolívar 21), Angel of Independence (Río Guadalquivir 93) and Roma-Condesa (Monterrey 70) branches. All with secure lockers and on-site staff.

Can I leave my luggage for just a few hours?

Yes. You can book by the hour or for a full day. Price depends on duration and number of pieces.

What items can I leave?

Suitcases, backpacks, carry-ons and typical personal belongings. We do not store cash, high-value items, weapons, drugs or perishable food.

How do I book?

Select a branch, number of bags and dates. Complete your details, review the total and confirm. Pay online or at the branch.

What if I need to change my booking?

Contact us on WhatsApp before your visit. We will do our best to adjust times or details without hassle.

Is it safe to leave my luggage?

Yes. We use individual lockers, CCTV-monitored areas and trained staff at every branch.

How much does it cost?

From 50 MXN per hour. Day packages start at 200 MXN depending on pieces. Quote online when booking.

Can I pay online?

Yes, with MercadoPago when you complete your reservation. You can also pay at the branch.

Do you offer a transfer service?

Yes. We pick up and deliver luggage at agreed points in the city. Storage is included. Contact us on WhatsApp for a quote.

What are your hours?

We operate from 8:00 AM to 9:30 PM every day at our branches.